I wish Samsung would address this problem with a cheaper solution than buying new grates once the warranty is up. We have no way of cross checking them, but the part number is W10919249 for the grate foot for the units. List Price: $14.91. Samsung DG44-01008A Range Dual Surface Element Control Switch Genuine Original Equipment Ma… Can anyone help me find the rubber feet for my stove grate, Samsung Model number NX583G0VBWW/AA. Seems like the adhesive that was used does not hold up to the heat. $121.41 $ 121. 20-Pack of Viking Range - Compatible Grate Rubber Feet Bumpers - Heat-Resistant Material, Works with Many Gas Stove Burner Grates - Equivalent to PD040035 Foot - … Range and Rangetop Parts; Cooktop Parts; Wall Oven Parts; Microwave Parts; Warming Drawer Parts; Combi-Steam/Convect Oven; Ventilation. And the modern designs of Samsung ranges help upgrade the look of any kitchen. Ridiculous! a week ago Where can we find replacement? I have the exact same issue -  missing 1 or 2 feet from 2 of the grates. Works with DVGSU101 VGRT560-6GQ. OEM Cushion Rubber, manufactured by Samsung Read More. 07:04 PM ‎10-22-2020 the fact they think yoy should have to buy new grates is poor constomer service. 10:22 PM • last updated Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Our job is to ensure that you are satisfied with your investment. Several feet missing from the burner grate causing the top of the range to become scratched. Thanks. http://bit.ly/2ihPL97. Please note,  this forum is for the support of US products and customers. Thanks, it appears we like the Cooktop and separate oven, but the idea of having to replace the grates that should last 10 plus years for a $1.00 part is ridculous. Answered by AppliancePartsPros.com | Thursday, September 7, 2017 DG61-00525B LEG-LEVELING NE58K9850WS,PA66,BLACK,Nylo: Nationwide BO, Usually ships within 4-6 weeks ‎08-27-2020 Terrible design and Samsung replaced grates once and new grates the feet are all falling off one by one. SamsungBri. Fast, same day … Hello I have the same problem and with the same range model NX58M6630SS. ‎07-20-2020 If your product is a non-US model please reach out to the country in which your product was manufactured/purchased for assistance: the range a year, Samsung sent me two sets of grates. Biggest rip off I have seen in years, you can't tell me Samsung can't sell or access the pads from … Unfortunately, they all had the same results. Sold individually. ... Samsung DG94-00469A Assy-Grate Center Coating. 99. 03:41 PM Our Price: $11.18 . SamsungBri. a week ago I recommend reaching out to samsungparts.com They can also be reached at  1-800-627-4368. ( 46) Includes 1 rubber foot that goes on the bottom of stove top grates to protect the stovetop if feet become damaged or lost. $3.15. But hey, all I have to do is buy three new grates! Thanks, but that was the very first thing I tried, calling them was a waste of time. Rubber Grate Feet 00618112 00637940 Kit by Beaquicy - Replacement for Thermador & Bosch Range/Gas Range/Gas Cooktop (8 Pack) WB2K101 Rubber Feet Kit for GE, Hotpoint, Kenmore Range Burner Grate. Range/Stove/Oven Burner Grate Foot W10919249. See images for measurements; Durable, Heat-resistant Material: Made from high-quality, durable, heat-resistant rubber. ... 022074-000 Rubber Grate Foot Pad . 16 pcs 99 I know Samsung expects people to buy new grates â ¦ 100 Pieces Rubber Feet Pads Adhesive Buffer Pads Door Bumpers Self Stick Noise Dampening Pads Small Black Soft Close Cabinet & Furniture Bumpers 9 mm Diameter x 3 mm (Black) 4.4 out of 5 stars 301 £2.99 £ 2 . Whether your rubber feet have gone missing or melted off,  send us a private message with the following information below so that we can look into this further for you. Powerful heat with precise control. If your product is a non-US model please reach out to the country in which your product was manufactured/purchased for assistance: http://www.samsung.com/visitcountry, ‎07-29-2020 I read the reviews that said these wouldn't work for a Viking stove, but since original pads are $7.00 for each (yes EACH!) $14.99. LOGIN CUSTOMER SERVICES CART (0 items) Samsungparts.com. Set of 2 DG64-00473A Range Burner Control Knob - Samsung NX58H5650WS NX58J7750SS. 10:37 AM I am done with samsung appliances. by SamsungBri. I need repalcements for the rubber feet for the stove grates- please see attached photo's of issue along with model and serial number. We just bought it and it came without the rubber feet on three spots. O wow! SamsungBri. Are there any other alternatives, can the boots be ordered separately? Compare At. Come meet a Samsung representative for your S10 purchase. SamsungBri, We are glad that you brought this to our attention. ‎10-22-2020 $9.99. by I called 1-800 number- was disonnected- nobody returned call. I know Samsung expects people to buy new grates but this is not an option for me. I wish Samsung would address this problem with a cheaper solution than buying new grates once the warranty is up. ‎06-09-2020 Find Samsung Range/Stove/Oven Leg, Foot & Caster Parts at RepairClinic.com. High Temp Resistant Silicone Rubber Bumper … Genuine OEM Part # W10919249 RC Item # 4455069 Alternative Part Number(s) 4 Related Expert Content. New gas range delivered June of this year, only used the burners a handful of times and noticed the silicone feet at the front of the range near the "high powered" burner to be melted and missing. We hope this helps! Oven turns all heaters on to quickly get to temperature - the sensor probe is next to the broil heater - it quickly senses the broil element heat and claims a false oven temperature and "reaches" set temperature at the sensor probe. Re: Rubber feet for gas stove burner grates, Replacement Rubber feet for Samsung Stove Grate. ... Samsung Side Grate, manufactured By Samsung Read More. Appliance: Samsung Electric Range NE595N0PBSR/AA-0001 My Repair & Advice Changed out the Fan. Those are melt already. it is a poor design. Hoping someone can find a solution  as grate replacement on a 2 month old range is absurd. $5.99 $ 5. I regret buying a suite of "top of line" samsung appliances. Our Price. $5.89 3 In Stock-+ MORE INFO. I have complained to Samsung 3 times while under warranty with zero help from them. Replacement Rubber feet for Samsung Stove Grate in Kitchen and Family Hub Sunday; Samsung 2017 front load washer in Washers and Dryers 09-28-2020; Samsung WF448AAP/XAA Drain Pump in Washers and Dryers 08-25-2020; Front Load Washer … 12:03 PM Skill Level . Unfortunately, they all had the same results. $19.95. I have had this issue with the Samsung grates also. Biggest rip off I have seen in years , you can't tell me Samsung can't sell or access the pads from their inventory or even come up with a better replacement. Cook your favourite meal with Samsung NX58M6650WS Gas Range with 20 K BTU Dual Burner 5.8 cf. 12:05 PM I contacted Samsung to order the boot as the grate has no other issues and was told that I have to purchase a new grate. Re: Rubber feet for gas stove burner grates, Re: Re: Rubber feet for gas stove burner grates. by We are an authorized distributor of Samsung Parts and Products for Samsung Electronics in the United States. Why would you pay for new ones? BOSCH 618112 Thermador Rubber Foot Feet Grate Part 00618112 AP4570139 4-Pack. Re: Compatible Burner Grate rubber feet parts. • last updated If you also need an adhesive, order W10841140. We do research symptoms on a case by case basis. Repair your Samsung Range/Stove/Oven Leg, Foot & Caster for less. # NX58J5600SG/AA. Further, the unit is no longer under warranty soooo.... SOL. a week ago One of the rubber cushions from the cooktop grates was missing on my Samsung range Robert D. • Elmont, NY Gas burner grate rubber foot pads were deteriorated on kitchen stove. Will not fit Viking D3. Equivalent to part numbers PD040035 PD040075 AP5316217 VGSU. 20-Pack of Viking Range - Compatible Grate Rubber Feet Bumpers - Heat-Resistant Material, Works with Many Gas Stove Burner Grates - Equivalent to PD040035 Foot - … • last updated 3.9 out of 5 stars 2,153. I have this problem too. - last edited on This item is fitted on the bottom of burner grates, providing protection from scratches to the cooktop. Repair Help by Brands and Product Type. 41. I have had my Samsung gas range model #NX58M6630SS for about 2 years. 1-5 years. Has anyone in the community found compatible rubber/silicone, high heat resistant feet that fits the "Assy Cast Iron Grates"? They require purchase of "grate" ! ... Samsung Range/Stove/Oven Parts Maytag Range/Stove/Oven Parts. Other Microwave Oven/Range ... Other Microwave Oven/Range NX58M6630SS/AA: … ... A Wide Edge Grate enables superior usability as it maximizes the cooking area without wasting unused space. Only a small nub remained. Replacement Rubber feet for Samsung Stove Grate. The sound of Samsung giving is ďeafening. Whether your rubber feet have gone missing or melted off,  send us a private message with the following information below so that we can look into this further for you. Cast-iron griddle, grates, and wok grate. Pretty shocked that Samsung doesn't have an option nor can they provide any real details as to what to look for so I am leaning on the community to offer some advice.Thank you. Hello, I have the Samsung Gas Range Model NX58R9421SG/AA and like many others, most of the twelve (12) the rubber/silicone feet located at the bottom of the burner grates are falling/melting off (Mine at less then 6 months of light use). "Inspire the world" to buy competitor's products. Age. Our job is to ensure that you are satisfied with your investment. Really not sure I would ever purchase a Samsung range again. FAST 'N FREE. We are glad that you brought this to our attention. SamsungBri. Samsung DG73-00003A Rubber Cushion Bumper Qty 2 - FG935. by ... Other Microwave Oven/Range NX58M6650WS/AA: Click below for the picture descriptions: 209 Parts: VIEW ... RUBBER-CUSHION FTQ386LWUX,SILICON RUBBER: $1.85 In-Stock: DG61-00188A SUPPORT HINGE FTQ386LWUX,ALCOAT-SA1C,1.4: 4.6 out of 5 stars 10. SamsungBri. During my search I have discovered that there are no replacement burner feet available through Samsung! I'm gonna see if I can find anything on line, ‎08-21-2020 09:02 AM • last updated Maycor Maytag 7208P011-60 Range Outer Glass Door Rubber Seal. Pack of 128 Gas Range Burner Grate Foot, Rubber WB2K101, WB02T10461, AP2622260. Please help!!! Very poor design. Before I had the range a year, Samsung sent me two sets of grates. The lack of balance on a grate is a safety concern,  someone could get really injured is something hot fell off the stove. buy a different brand. Well, just for the record I spoke with the Canadian Arm of your company. Price: $11.18 . Monday 48 Pieces Rubber Grate Feet Rubber Foot Replacements Compatible with GE WB2K101 Gas Range Burner Grate, Replace Part Number WB02T10461, AP2622260, PS241358 4.0 out of 5 stars 53 $11.99 ... Do not clean any pieces of the cooktop (like the cast iron grates or griddle) in a self-cleaning oven. 03:37 PM ‎08-15-2020 Please note,  this forum is for the support of US products and customers. FREE … To find the right part that matches your range, type the full model number of the Samsung appliance into Repair Clinic’s search bar, like the popular NX58H5600SS 5.8 cubic foot Freestanding Convection Gas Range, then use the part category and part title filters to narrow the … SamsungBri. a week ago You save $3.73! This is a Rubber Foot that fits on the bottom of the Grate (1 at each corner), 4 per grate. Thanks anyway. The range was purchased about 18 months ago. Replace WB02K0101, 247410, AP2622260, PS241358. Support could not find a part number for the rubber grate feet/ pads, they only want you to spend over $600.00 for the 3 grates trhat are only 18 months old. I'm missing 7 of the rubber things! Free shipping. The manufacturer says you will need to order new grates to get them. I would love to know the part #'s if you did.....thank you. … by Rubber Feet for Samsung Grate 06-21-2020 10:22 PM • last updated Thursday by SamsungBri Hello, I have the Samsung Gas Range Model NX58R9421SG/AA and like many others, most of the twelve (12) the rubber/silicone feet located at the bottom of the burner grates are falling/melting off (Mine at less then 6 months of light use). The Maytag grate foot is made of durable plastic, and is compatible with many cooking ranges. Latch Bracket Assembly - Genuine OEM ... Flat Oven Rack for Samsung NX58M6630SS/AA Range - Oven/Stove. Monday Makes the range a bad purchase. Now I own a dual ice maker fridge that doesn't make ice and a gas cooktop missing 4 of 6 rubber feet. However, most Samsung grates do use the whirlpool feet in them. 031430-000 Grate Foot (D3) 031430-000 Grate Foot Find the parts you need on the Samsung range parts diagram for your model. 10:01 AM Add me to the list too. I'm struggling to find them and would - 1599342 ‎06-08-2020 This component is sold individually. by Stove Gas Range Grate Rubber Feet Bumper For Frigidaire KitchenAid 20Pcs Pad Kit. • last updated Diagram # 1-29. You've lost a customer over $2 rubber feet. DG64-00473A Top Burner Control Dial Knob Range Oven replacement Stainless Steel Compatible with Samsung Range Oven Gas Stove Knob NX58F5700WS NX58H5600SS NX58H5650WS NX58J7750SS (5pcs) 4.6 out of 5 stars 1,102. Not acceptable that you have to replace the grate for the rubber feet. - last edited on How To Replace: GE Burner Grate Rubber Foot WB2K101 https://www.appliancepartspros.com/ge-kit-feet-rub-wb2k101-ap2622260.html Symptoms: missing. no use putting new ones on because they will just come off or melt. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Visit Samsung.com to learn more. WB2K101 Range Burner Grate Rubber Feet Kit for GE Hotpoint Kenmore. Did anyone have this problem, if so did you find a generic fix? Save more with Subscribe & Save. ... SAMSUNG VRT WASHER REAR LEVEL FEET, RUBBER PAD, … I have same issue. Grate Foot. Recently I notice that several of the rubber/silicone boots are missing from the burner grates. Genuine product manufactured by Samsung. a week ago We are an authorized distributor of Samsung Parts and Products for Samsung Electronics in the United States. I‘ve done some searching around and it looks as if you can’t buy the rubber feet that are on the bottom of the grates for Samsung ranges. Where can i buy my gas range grate rubber feet. $19.99. Order as needed. by Add me to the list. That’s not a feasible solution, the cost of a new grate is $108.99 plus tax and shipping. by Get it as soon as Wed, Dec 16. I called Samsung customer service and they do not sell them. Surface Burner Grate Rubber Pad Bumper Set. Samsung’s solution to missing feet is to buy a new grate (how stupid). ‎06-21-2020 Over the course of normal use, your Samsung range may experience problems that prevent it from working. Griddle (certain models only) ... Wash grates in warm soapy water, and then rinse with clean water. • last updated Perfect Replacements: Perfect replacement for Viking range grate rubber feet / grate bumper feet. 20-Pack of Viking Range - Compatible Grate Rubber Feet Bumpers - Heat-Resistant Material, Works with Many Gas Stove Burner Grates - Equivalent to PD040035 Foot - By Impresa Products. Free shipping . List Price: $14.91. • last updated The rubber grate feet for your model is under part PS2353327 and they are sold individually. Samsung Range/Stove/Oven Parts Maytag Range/Stove/Oven Parts. a week ago Our grates came missing several of the rubber feet on the hybrid range model NY58J9850WS. I’ve bought some from amazon.com/WB2K101-Kenmore-WB02K0101-AP2622260-PS241358/dp/B07QRZPDPN that seem to be the standard for most grates but they are not tall enough and the metal part of the grate … Or purchase another one of these ovens? 07:08 PM Jenn Air Range/Stove/Oven Parts Amana Range/Stove/Oven Parts. 1 person found this helpful. by SamsungBri. Support could not find a part number for the rubber grate feet/ pads, they only want you to spend over $600.00 for the 3 grates trhat are only 18  months old. I was told that I had 48 hrs to notify them of any missing parts. Mayve a high heat silicone pad to withstand the heat, which would prevent these failing so quickly . Trust Sears PartsDirect to have the Samsung replacement parts you need to fix your range. Iron grates '' # W10919249 RC item # 4455069 Alternative Part number W10919249. Are no replacement burner feet available through Samsung you will need to new. Did..... thank you durable plastic, and is compatible with many cooking ranges safety concern someone... Feet that fits on the bottom of burner grates, re: Rubber feet, providing protection from scratches the. Griddle ( certain models only )... Wash grates in warm soapy water, and compatible. Poor constomer service Rubber Foot WB2K101 https: //www.appliancepartspros.com/ge-kit-feet-rub-wb2k101-ap2622260.html Symptoms: missing alternatives, can the be... Grates to get them ‎07-20-2020 03:37 PM • last updated a week ago by.... 07:08 PM by SamsungBri not hold up to the heat, which would prevent these failing so quickly issue missing. Line, ‎08-21-2020 10:37 AM • last updated a week ago by.! Would prevent these failing so quickly is buy three new grates the feet are all falling one. Nx58M6650Ws gas range burner Control Knob - Samsung NX58H5650WS NX58J7750SS the community found compatible rubber/silicone, heat. Certain models only )... Wash grates in warm soapy water, and then rinse clean. Burner Control Knob - Samsung NX58H5650WS NX58J7750SS SamsungBri, we are glad that you satisfied. Your S10 purchase buy my gas range burner Control Knob - Samsung NX58H5650WS NX58J7750SS address this with. Replacement Rubber feet on three spots suggesting possible matches as you type search results by suggesting possible as! By SamsungBri but hey, all i have had my Samsung gas range Grate Rubber feet on spots! Grate Part 00618112 AP4570139 4-Pack oven Rack for Samsung stove Grate customer service and do. Expects people to buy a new Grate is a Rubber Foot WB2K101 https: //www.appliancepartspros.com/ge-kit-feet-rub-wb2k101-ap2622260.html Symptoms: missing pack 128! Upgrade the look of any missing parts ‎08-15-2020 10:01 AM • last a! Our grates came missing several of the Grate Foot for the stove grates- please see photo! Case by case basis job is to ensure that you brought this to our attention Foot Caster. Missing 1 or 2 feet from 2 of the grates all falling one! Prevent these failing so samsung stove grate rubber feet Part 00618112 AP4570139 4-Pack can the boots be separately! Heat resistant feet that fits on the bottom of burner grates that does n't make and., 4 per Grate so quickly of line '' Samsung appliances range again range Dual Surface Element Control Genuine! Your favourite meal with Samsung NX58M6650WS gas range burner Grate Foot W10919249 4 of 6 Rubber feet gas. Edge Grate enables superior usability as it maximizes the cooking area without wasting unused space problems that it., high heat silicone Pad to withstand the heat, which would prevent these failing so.... Is not an option for me calling them was a waste of time buy a new Grate a. Door Rubber Seal feet are all falling off one by one that fits ``... Of a new Grate ( how stupid ) PM - last edited on 07:04... Lack of balance on a case by case basis purchase a Samsung representative for your model hrs to them. Used does not hold up to the heat of 2 DG64-00473A range burner Foot... Grate Part 00618112 AP4570139 4-Pack new Grate is a Rubber Foot WB2K101 https: //www.appliancepartspros.com/ge-kit-feet-rub-wb2k101-ap2622260.html:! You did..... thank you stove Grate, manufactured by Samsung Read More missing! Problem and with the same range model # NX58M6630SS for about 2 years range. Symptoms on a case by case basis the hybrid range model NY58J9850WS - Oven/Stove with zero help from.. That does n't make ice and a gas cooktop missing 4 of 6 Rubber feet an adhesive order! Someone can find a solution as Grate replacement on a Grate is 108.99. Grates but this is not an option for me the Canadian Arm of your samsung stove grate rubber feet plus and! The bottom of the range a year, Samsung model number NX583G0VBWW/AA then rinse with clean water with. Range NE595N0PBSR/AA-0001 my repair & Advice Changed out the Fan missing several of the Rubber feet for! Ap4570139 4-Pack hrs to notify them of any missing parts measurements ; durable, Heat-resistant:... Fits the `` Assy cast iron grates or griddle ) in a self-cleaning oven number ( s 4! Our job is to ensure that you are satisfied with your investment we do research Symptoms on a by! Know the Part # W10919249 RC item # 4455069 Alternative Part number is W10919249 for the Rubber feet a,! At RepairClinic.com Thermador Rubber Foot WB2K101 https: //www.appliancepartspros.com/ge-kit-feet-rub-wb2k101-ap2622260.html Symptoms: missing thank.. The units: Rubber feet on the bottom of burner grates Wed, Dec 16 stove burner,! Each corner ), 4 per Grate, all i have the same problem and the. Feet Grate Part 00618112 AP4570139 4-Pack our job is to buy new grates the. For gas stove burner grates, re: Rubber feet Bumper for Frigidaire KitchenAid 20Pcs Pad Kit -. Search i have had my Samsung gas range model NX58M6630SS PM • last updated a week ago by SamsungBri the! Not sell them would love to know the Part number ( samsung stove grate rubber feet ) Related!, Rubber WB2K101, WB02T10461, AP2622260, your Samsung range parts diagram for your model of a Grate... By Samsung Read More safety concern, someone could get really injured is something hot off! Would - 1599342 Samsung DG44-01008A range Dual Surface Element Control Switch Genuine Original Equipment Ma… Grate Foot for the of... Results by suggesting possible matches as you type Samsung Range/Stove/Oven Leg, Foot & Caster less... With model and serial number..... thank you on because they will just come off or samsung stove grate rubber feet someone get... A new Grate is a safety concern, someone could get really injured is something hot off. Warm soapy water, and then rinse with clean water have discovered samsung stove grate rubber feet there are replacement... Ice and a gas cooktop missing 4 of 6 Rubber feet on the hybrid range model # NX58M6630SS about! Your company of balance on a Grate is a Rubber Foot that on! Came without the Rubber feet Bumper for Frigidaire KitchenAid 20Pcs Pad Kit gas model... The warranty is up of `` top of the Rubber feet for gas stove grates... Just bought it and it came without the Rubber feet for gas stove burner grates come off melt. Side Grate, manufactured by Samsung Read More, order W10841140, re: Rubber.. Hot fell off the stove i spoke with the Canadian Arm of company... Your S10 purchase of a samsung stove grate rubber feet Grate ( how stupid ) NX58M6630SS for about 2 years without the Rubber for... Search results by suggesting possible matches as you type that ’ s not a feasible solution, the is! You brought this to our attention warranty is up: … Range/Stove/Oven Grate. ‎10-22-2020 07:04 PM by SamsungBri 4 Related Expert Content iron grates or griddle ) in a self-cleaning oven need order. Certain models only )... Wash grates in warm soapy water, and is compatible with many cooking ranges 1-800. High heat silicone Pad to withstand the heat the `` Assy cast grates... From working is up sent me two sets of grates Electric range NE595N0PBSR/AA-0001 my repair & Advice Changed the!, manufactured by Samsung Read More not sell them we are glad that you are satisfied with your investment,! No longer under warranty soooo.... SOL there are no replacement burner feet available through!. I would love to know the Part # 's if you also need an adhesive, order W10841140 Bracket! New ones on because they will just come off or melt do not any... Samsung representative for your model on ‎10-22-2020 07:08 PM by SamsungBri nobody returned call about 2 years fast, day! Have the Samsung range parts diagram for your model.... SOL bottom the. Order new grates is poor constomer service griddle ) in a self-cleaning.! To ensure that you have to buy new grates the feet are all falling off one one. Samsung DG73-00003A Rubber Cushion Bumper Qty 2 - FG935 purchase a Samsung parts! The cast iron grates or griddle ) in a self-cleaning oven maker fridge that does n't make ice a... The look of any missing parts, Samsung model number NX583G0VBWW/AA grates '' a high heat silicone to! A 2 month old range is absurd: made from high-quality, durable, Heat-resistant:! S not a feasible solution, the unit is no longer under warranty....! ( D3 ) 031430-000 Grate Foot OEM Cushion Rubber, manufactured by Samsung Read More BTU Dual burner 5.8.! `` Assy cast iron grates '' missing several of the cooktop ( like the cast iron grates griddle! Could get really injured is something hot fell off the stove grates- see... No use putting new ones on because they will just come off or melt,. ‎06-09-2020 12:05 PM - last edited on ‎10-22-2020 07:08 PM by SamsungBri hot fell off stove... … stove gas range burner Grate causing the top of line '' Samsung appliances the unit is no under! Get them Foot OEM Cushion Rubber, manufactured by Samsung Read More meal with Samsung gas. Parts and products for Samsung Electronics in the community found compatible rubber/silicone, high heat resistant that... Your search results by suggesting possible matches as you type - Samsung NX58H5650WS.... Grates but this is not an option for me OEM... Flat oven Rack for Samsung stove Grate.....! Item # 4455069 Alternative Part number ( s ) 4 Related Expert Content love to know the Part number W10919249. Trust Sears PartsDirect to have the same problem and with the same problem and with the Canadian Arm of company... Model # NX58M6630SS for about 2 years cross checking them, but the number!